Which capability is NOT offered by the customer portal?

Which capability is NOT offered by the customer portal?

• A. Update payment methods.
• B. Cancel subscriptions.
• C. Download invoices.
• D. Generate tax reports for the business.

Answer: (D)

The question is about what actions a customer can perform in the self‑serve customer portal versus what requires business‑level reporting. In a typical setup, the portal lets a customer manage their own billing: they can update payment methods, cancel subscriptions, and download invoices for their records. Generating tax reports for the business, on the other hand, is a broader accounting task that involves compiling revenue and tax data for the entire organization and is usually done in the Stripe Dashboard or exported for accounting systems. It’s not exposed as a customer‑facing, self‑service feature. So the capability that is not offered by the customer portal is generating tax reports for the business.

The question is about what actions a customer can perform in the self‑serve customer portal versus what requires business‑level reporting. In a typical setup, the portal lets a customer manage their own billing: they can update payment methods, cancel subscriptions, and download invoices for their records. Generating tax reports for the business, on the other hand, is a broader accounting task that involves compiling revenue and tax data for the entire organization and is usually done in the Stripe Dashboard or exported for accounting systems. It’s not exposed as a customer‑facing, self‑service feature. So the capability that is not offered by the customer portal is generating tax reports for the business.